I don’t understand why people who don’t agree with my standards take offense to them. I’ve been working with a cardiologist since August. She seemed nice when I met her, listened, ordered some tests. I did a 30 day heart monitor study for her and was supposed to get the results the day of my echo and stress test that they couldn’t schedule before Oct 29th. She’s cancelled on me before and when I showed up she wasn’t there. They said she was doing emergency heart surgery somewhere else. I was NOT happy. They said to re-schedule. So I did. And they called to reschedule that appointment, which I had to cancel because I was in the hospital. Today I called to try again to schedule an appointment. I can’t see my neurologist again until I get these stupid results from this lady who’s impossible to see. The receptionist asked if I needed to see her soon or if it could wait until January. I said I don’t care when the appointment is as long as she shows up. She had the nerve to tell me the doctor was at my last appointment. She was NOT. “Then who did your stress test?” she asked. WHY THE HELL ARE YOU ASKING?! I told her who was there and that my doctor was doing some emergency surgery across town. “Well, that’s understandable,” she said. “It’s not really understandable to me,” I said. “Well,” she huffed. “Let’s hope you never need her on the table.” Well, fuck you, bitch. Is it impossible to just make the appointment and withhold your hatred for me until AFTER you hang up the phone? She said she’d make the appointment and make sure to tell the doctor to show up. Great. Just what I need. A staff member who hates me. I just want my test results. I want to be able to do something to move forward with feeling better. She did return my call when I was in the hospital about ECT but the voicemail she left me was completely unhelpful and uninformative. I’m starting to think this may be why I always use Sharp instead of Scripps.
I am entitled to be upset about the shitty scheduling in that office and the relative impossibility of seeing the doctor. She doesn’t have to agree with me but she doesn’t have to TELL me. Feel free to bitch about me to your coworkers AFTER hanging up, as I’m sure you already have. I’m not offended by other peoples’ standards as long as they don’t directly harm me. I wish others would politely act the same.
© Michelle Routhieaux 2015